Staffing Referrals, Inc. ("Staffing Referrals," "we," "us") makes software that staffing agencies use to run referral, rewards and recruiting programs. This policy explains what we collect, why, who we share it with, and your choices.
1. Which part applies to you
We decide how your data is used when you visit staffingreferrals.com, fill out a form, book a demo, sign up for our emails or webinars, or work at a customer agency or a company we do business with.
We act for a staffing agency when you refer people to an agency (an "ambassador"), were referred, apply for a job, get texts or emails from an agency, or earn a reward through its program. Those programs usually carry the agency's name. The agency decides how your information is used, and we handle it only to provide our service to that agency. Contact the agency first. If you contact us, we will pass your request to the agency within 10 business days and help it respond.
2. What we collect
You give us:
- name, email, phone, company and job title;
- form answers;
- messages to us;
- in agency programs, what you or your referrer enter, which can include a resume, job interests, location, availability, and texts you exchange with the agency.
Collected automatically:
- browser, IP address, pages viewed, links clicked, referring site and time on page;
- session recordings (section 4);
- whether emails and texts were delivered or opened.
From others:
- Your referrer, who gives the agency your name and contact details and confirms you agreed to be contacted.
- The agency's systems. When an agency connects its applicant tracking system (for example Bullhorn, Avionté, JobAdder, JobDiva, TempWorks, LaborEdge or Salesforce), we receive the records it syncs.
- Sign-in providers. If you sign in with Google, Microsoft or LinkedIn, we receive basic profile details.
We don't ask for Social Security numbers, health information or immigration status. A resume or message you send may still contain them.
3. How we use it
- To run our website and platform and provide the services agencies buy.
- To send the texts and emails an agency's program sends.
- To answer questions, schedule demos and send information you asked for.
- To market our products to businesses.
- To keep the service secure, prevent fraud, fix errors and improve the product.
- To create aggregated statistics that do not identify you or any single agency, such as industry referral benchmarks.
- To comply with the law and enforce our agreements.
4. Cookies, analytics, advertising and session recording
On staffingreferrals.com these tools load when you visit, and they may set cookies:
- Google Tag Manager and Google Analytics: site traffic.
- Google Ads and LinkedIn Insight Tag: measuring and targeting our ads to businesses.
- HubSpot: forms and connecting visits to our CRM.
- PostHog: product analytics and session recording.
- Cloudflare: security and delivery.
In the platform we use PostHog for analytics and session recording, and Sentry to catch errors. An agency may add its own analytics tag to its program pages; the agency is responsible for it.
Session recording captures how you move through a page (clicks, scrolling, pages visited) so we can find and fix problems.
Your options: block or delete cookies in your browser settings, and manage ad personalization in your Google and LinkedIn ad settings. We do not currently respond to Do Not Track or Global Privacy Control signals.
5. Text messages
Agencies use our platform to text ambassadors, candidates and employees. The agency is the sender. See our SMS Terms.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with any third party. Our texting provider and wireless carriers receive only what they need to deliver messages.
6. Who we share it with
We do not sell personal information.
We share it only with:
- The agency whose program you are part of. If you referred someone, the agency may tell you how that referral is going.
- Service providers who host, deliver and support the service under contracts that limit their use of the data: hosting, email, texting, AI, analytics, error monitoring and reward delivery. Email us for the current list.
- Reward providers (Tremendous, Rybbon, BHN Rewards), who receive your name, email and phone to deliver a gift card.
- Google and LinkedIn, through the website tags in section 4.
- Others when the law requires it, or to protect rights, safety and security.
- A buyer or successor in a merger, acquisition or sale of assets, under this policy.
7. Your choices and rights
- Unsubscribe from our emails with the link in any email.
- Stop texts by replying STOP (see the SMS Terms).
- Ask what we hold about you, or ask us to correct or delete it. Email success@staffingreferrals.com with your name, email and phone. We confirm within 10 business days and answer within 45 days. We can extend once by 45 days and will tell you why.
- If you live in a state with a privacy law (including California, Colorado, Connecticut, Virginia, Texas and Oregon), you may also ask for a portable copy and opt out of targeted advertising. You can appeal a denial by replying with "Appeal" in the subject; we answer within 60 days. If we deny the appeal, you can contact your state attorney general.
- An authorized agent may ask for you with your signed permission. We verify requests by matching your email or phone to our records. Using these rights will not change how we treat you.
For agency program data, the agency decides (section 1).
8. Artificial intelligence
Parts of the platform use AI models from Anthropic (Claude). An agency's AI assistant may text candidates; its first message says it is AI. The AI provider receives conversation messages, program details and, for recruiters, the information needed to find and recommend contacts. We use Braintrust to check AI quality, and it receives samples of AI inputs and outputs, which can include personal information. Anthropic's commercial terms say it does not train its models on our data.
9. How long we keep it
- Agency program data: while the agency is a customer.
- When an agency's account becomes inactive, we remove names, emails, phone numbers, custom fields and resumes from its users' records 14 days later.
- Text and AI conversation records, consent records and referral records are kept after that.
- System logs: integration logs 31 days; event logs 1 month; uploaded spreadsheets 3 months.
- Marketing contacts: until you unsubscribe and ask us to delete them, or until we no longer need them.
- Legal, tax and contract records: as long as the law requires.
10. Security
We use encryption in transit, access controls, monitoring and vulnerability scanning. No system is perfectly secure. If a breach affects your personal information, we will notify you, or the agency responsible for your data, as the law requires.
11. Children
Our website and service are not for children under 13, and we do not knowingly collect their information. If we learn we have, we delete it.
12. Where data is stored
In the United States.
13. Changes
We will post changes here and update the date above. For material changes, we will also tell customers and users by email or in the product before the change takes effect.
14. Contact
Staffing Referrals, Inc.
1580 Logan St Ste 660
PMB 22698
Denver, CO 80203
success@staffingreferrals.com